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en:newbie:configure_the_ring_group [2012/02/17 10:53]
shangy
en:newbie:configure_the_ring_group [2017/12/12 11:05] (current)
Line 35: Line 35:
  
 Matched last call: whether or not to put throught to the agent who has recently contacted with this customer. Matched last call: whether or not to put throught to the agent who has recently contacted with this customer.
- 。 
-Category name:  
-是指等待音乐的管理,所选团队下,选择等待音乐的名称 
  
 +Category name: the music on hold in a team.
 +-----------------
  
 Announcement:​ choose the music when calls coming in. Announcement:​ choose the music when calls coming in.
en/newbie/configure_the_ring_group.txt · Last modified: 2017/12/12 11:05 (external edit)
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