Module Installation,plase refer to module_installation
After the module is installed, you need to build an e-commerce solution,put the products is integrated into a unit for agent to sale.
As shown picture above,add product for testCommerce
The parameter on the add page,please refer to product
If you need to add more,pleas repeat this setup.
On the customer service page.Whether add or edit the customer service,it can select the E-Commerce for current customer service to bind
After binded the E-Commerce,so you can see the E-Commerce part on the customer Pop page with this E-Commerce
Use agent's account to login the system,redirect to the agent work page,like this
When the customer dialin,to the Customer Service,the agent will popup the customer,like
As above,you can see the E-Commerce on the custoemr popup page.The agent can sale the product to customer and order it
See the detail of E-Commerce on how_to_config_customer_service_module_for_inbound_calls