Manage callerid number
Transport callerid number requires relay support.
When we need to set different callerid number for different applications, the order in which the system uses the calling numbers is as follows:
Truck callerid number (Mandatory)
Agent callerid number (Login status)
Campaign callerid number (Login status)
Device callerid number
Truck callerid number
Telephone system
callerid number can be forced on a specify trunk in the system, and all outbound through this trunk ignore any other settings and use this callerid number.
Telephone system
Own call center
When the phone is checkin as a agent device, the system will priority to use the agent callerid number, otherwise the device callerid number will be used.
Campaign call center