Live Calls panel is used to display the lives calls generated by the agent

1. All hung up
2. Increase the volume
3. Decrease the volume
4. Hangup the customer
5. Hangup the consultant
6. row for the first live call
7. row for the second live call
8. column for customer number
9. column for consultant number
10. column for consultant number
11. Consulted party number (in consultation)
12. Consulted party number (in conference)
13. Put the current consultation into the conference room
14. End of the current consultation