Get waiting customer stat in agent group

  • Function:

queueCustomerNum(orgidentity, queuenumber, prio)

  • Description:

According queue number, query current waiting customer stat

  • Parameters:
Params Type Description
orgidentityStringteam identity string
queuenumberStringqueue number, 0 means all queues
prioStringPriority, 0 by default, means only query customer who has high priority than this
  • Return Format:

code|message
0:failed
1:success 

  • Type of the Return Value:String
  • Return values:
Value Description
1|message
succeed|message
message use ‘|’ as seprator,shows the number of callers
total|ringing|waiting|talking
Such as
1|1|0|1|0
0|message
failed|message
en/custom_development_guide/apis/webservice/get_waiting_stat_in_agent_group.txt · Last modified: 2019/01/03 17:05 by donnie
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