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en:custom_development_guide:apis:http:get_single_agent_stat [2019/01/02 12:04]
donnie
en:custom_development_guide:apis:http:get_single_agent_stat [2019/01/02 13:12] (current)
donnie
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 agent name|agent No.|current status|status last duration|busy times|paused times|off times|meeting times|training times|break times|other times|busy duration| agent name|agent No.|current status|status last duration|busy times|paused times|off times|meeting times|training times|break times|other times|busy duration|
 paused duration|off duration|meeting duration|training duration|break duration|other duration, ex: paused duration|off duration|meeting duration|training duration|break duration|other duration, ex:
-|Retuen|1|Retuen|Joe|8005|busy|85|7|1|1|2|1|1|1|120|10|20|60|10|10|10}+|Retuen|1|Retuen|Joe|8005|busy|85|7|1|1|2|1|1|1|120|10|20|60|10|10|10
 If you didn't see agent name, means last name of the agent is empty If you didn't see agent name, means last name of the agent is empty
 agent state includes: idle, pause, ring, busy, acw, logout. agent state includes: idle, pause, ring, busy, acw, logout.
en/custom_development_guide/apis/http/get_single_agent_stat.txt ยท Last modified: 2019/01/02 13:12 by donnie
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