Extend the range of recording(record begin from ringring，rather than answered).

Checking the agent whether belong to the agent group that was using When romove the agent.

Add “Auto Stop ACW(s)” function.

New API of webservice which statistics in agent groups.

Change the fixed size of selection area.

Add the function of deleting the past CDR by the script.

[Advanced]→[Announcements]，when you create new announcements，you can adopt TTS.

Add “judge_time” to IVR(main IVR and sub IVR) action.

On the page of IVR，add PTTS to actions named “Play Announce” and “ReadData”.

New translation and displacement for special characters that import/export data to PBX.

On the page of [Statistics]→[Agent Details]，add columns(workmode_dialin，workmode_dialout，workmode_all) to display and export.

On the page of [Campaign]→[Campaigns]，under the “Predictive Dialer” label，there is a new field：remote_fields.

On the page of [Campaign]→[Customer Packages]，the custom field can be showed in “Individual” and “Organization” tables of database.

On the page of [System]→[Recording Plans]，Whether delete the source file of recording when we delete the Recording Plans.

New APIs of testConnect and setNode to the system.

On the page of [Dialer]→[Filter Log].To Memo(SQL)，changing from “read only” to “allow copying”.

On agent desk page，add a radio button that control all status in different agent groups.

On agent desk page，when you click the “start/end” button，the “js alert” turn to a “tip” that disappered 3 seconds later.

On the dialoutinterfaces，when the new customers dialed，the system will update “autocount,noanswernum and answernum” according start/end time in log.

At the top right corner of the interface agent，we add a datetime table.

On the agent desk，we add “current status and duration” under the “Status” button.

On the agent desk，when you click the “Obtain Customer” button，the first date of customer will appearing automatically.

Fixed the bug that can't run the function of “select all” in [User]→[Agent Groups]→[Edit Agent].

Fixed the bug that “Ext.No.*” allow to input alphabet on [PBX]→[Devices]→[Basic].

Fixed the bug that the wrong address of accounts portrait on [Advanced]→[Conferences]→[Edit Administrator].

Fixed the bug that the recordings still existed although we have deleted on [Advanced]→[MOHs] page.

Fixed the bug that can't allow “|” and “;” when we use “TTS” on [Advanced]→[MOHs]→[Edit Sounds].

Add “Select Team” before “Please Select” on [Statistics]→[IVR Details].

Fixed the bug that the “First Login Time” as same as “Last Logout Time” on [Statistics]→[Agent Details].

Rename following page to “Shell Jobs” on [Call Center].

Fixed the bug that there are several agents from other groups of the right column on [Message]→[Internal Messages].

Fixed the bug that strings of contents in SMS.

Fixed the bug that it can't use “display name” instead of database column name in template.

On the page of [Messages]→[SMS Server]，fixed the bug that SMS servers are default at the same time belong one team.

Fixed the “Balance Inquiry” Interface bug of XiAo‘s SMS server.

Fixed the bug that the dialer filter can't work when we import or start it.

Fixed the bug that when we click the “Obtain Customer” button，the data of customer will turn to be -0.5.

On agent desk，fixed the bug that lacking of “Customer Service” option in “Object” of Email/SMS.

Fixed the bug that the “Dial Plan” page disappering when click “Call Refresh” in “Menu”.

On the agentdesk，when we add the new customer by campaign on dialoutinterface，update “autocount,noanswernum and answernum” fields according to “Answertime” and “Endtime” automatically.

Fixed the bug that the “Status” will display “NA:NA:NA” when click “Call Refresh” button in “Menu”.