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en:change_log:astercc-2.2_changelog [2014/11/03 08:44]
solo [New Features]
en:change_log:astercc-2.2_changelog [2017/12/12 11:05] (current)
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   * Support IVR for import/​export   * Support IVR for import/​export
- +{{:en:​change_log:​pbx_export.png?768|}}
-{{:zh:​change_log:​2.2:​changelog-2.2rc3-3.jpg?768|列表}}+
  
   * Display queue status in agent portal   * Display queue status in agent portal
- +{{:en:​change_log:​agent_group_queue_status.png?768|}} 
-{{:zh:​change_log:​2.2:​changelog-2.2rc3-4.1.jpg?768|列表}} +{{:en:​change_log:​agent_portal_queue_status.png?768|}}
- +
-{{:zh:​change_log:​2.2:​changelog-2.2rc3-4.2.jpg?768|列表}}+
  
   * In report, we could get agent report for all group he belongs to, including call number, call duration, average call duration, login duration, busy duration, etc   * In report, we could get agent report for all group he belongs to, including call number, call duration, average call duration, login duration, busy duration, etc
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   * Add realtime call status diagram, including IVR, talking, ringing, waiting   * Add realtime call status diagram, including IVR, talking, ringing, waiting
  
-{{:zh:​change_log:​2.2:​changelog-2.2rc3-5.jpg?768|列表}}+{{:en:​change_log:​realtime_calls.png?768|}}
  
   * New WYSWYG editor   * New WYSWYG editor
  
-{{:zh:​change_log:​2.2:​changelog-2.2rc3-6.jpg?768|列表}}+{{:en:​change_log:​wyswyg.png?768|}}
  
   * Added extension number in extension list   * Added extension number in extension list
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   * In campaign, it supports auto reset customer status if agent hasn't contacted the customer for days so other agents could obtain   * In campaign, it supports auto reset customer status if agent hasn't contacted the customer for days so other agents could obtain
  
-{{:zh:​change_log:​auto_reset.ong.png?768|}}+{{:en:​change_log:​customer_reset.png?768|}}
  
-  * Added report in CDR page, including inbound calls, inbound duration, outbound calls, outbound duration, inbound cost, outbound cost, team cost, system cost, user cost{{:zh:​change_log:​cdr.png?768|}}+  * Added report in CDR page, including inbound calls, inbound duration, outbound calls, outbound duration, inbound cost, outbound cost, team cost, system cost, user cost 
 +{{:en:​change_log:​cdr_report.png?768|}}
   * Added device status in conference, green means device is online   * Added device status in conference, green means device is online
-{{:zh:​change_log:​conference_device_status.png?​768|}}+{{:en:​change_log:​conference_device_status.png?​768|}}
   * In predictive dialer, it could auto redial based on config, say you can configure re-dial in 1hr, 3hrs, 12hrs   * In predictive dialer, it could auto redial based on config, say you can configure re-dial in 1hr, 3hrs, 12hrs
- +{{:en:​change_log:​predictive_dialer_redial.png?768|}}
-{{:zh:​change_log:​2.2:​changelog-2.2rc3-7.jpg?768|列表}}+
  
   * Some report start to run background, to avoid timeout when it has to run lots of data   * Some report start to run background, to avoid timeout when it has to run lots of data
en/change_log/astercc-2.2_changelog.txt · Last modified: 2017/12/12 11:05 (external edit)
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